Return shipment

Returns
We grant the right of exchange and return within 14 days from the date of purchase.

Address for returns
Powerlab AG
Seestrasse 98
8610 Uster

Refund
After checking the returns, we will refund the purchase amount as long as the products are undamaged and in their original packaging.
(You can find more detailed information in our General Terms and Conditions § 8 Returns).

Product groups that cannot be returned
- No food / supplements due to food safety
- Reduced items

Customer account
As a customer with a customer account, you can simply log in and complete the returns process in your account.